Investing in the right operator is more important than investing in the right deal. A poor operator can make a good deal bad; a good operator can make a bad deal good. When selecting who to invest with, it’s important to vet how often, how much, and what they communicate, in addition to making sure they’ll prioritize the operations of the deal before they move on to other deals just to reap the acquisition fees. Nancy Chillag, Founder of 23rd St. investors, partners with other General Partners that are aligned with her goals, morals, and operating principles to generate consistent returns for investors.