Maintaining properties efficiently and managing expenses can make the difference between making or losing money. Many operators of multifamily properties spend way too much on supplies and labor and don’t have effective processes to manage their assets. On larger properties, this can cost hundreds of thousands of dollars or even more in profitability over just a few years, thereby adversely impacting overall returns. Strong operational efficiency reduces expenses and also lessens tenant turnover. Andy McQuade, Managing Principal of the ARM companies, helps operators reduce overhead, increase operation efficiency, and add value to their properties. Andy provides strategy, management, and operations consulting to the multifamily industry.