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Nothing negatively impacts apartment performance metrics like vacancies. That’s why it pays to take great care of tenants, and to have precise systems and processes to replace tenants when prior ones leave. Many apartment operators take up to 60 days to fill a vacancy. Jered Sturm, CEO of SNS Capitol Group, however, has a meticulously refined process that takes three days to fill vacancies from the day a tenant vacates. As a result, Jered has a 98.5% occupancy across his 1400-unit portfolio. Jered started out as a maintenance tech and has built a vertically integrated operation. The SNS portfolio is located in Cincinnati, where Jered lives and has resided his whole life.
