What happens onsite on a daily basis at apartment complexes is what makes or breaks the deal. The relationship with management personnel largely determines whether or not a tenants renew. That’s why every interaction matters. The other aspect that impacts success in running apartments is the speed and effectiveness of unit turns. Nothing bleeds a property more than delayed unit turns. These are just two reasons to bring property management in-house. Daniel Twito, Owner/Operator of InvetnJoy multifamily, owns eight properties in Dallas-Ft Worth, and has created a fully-integrated in-house management company to maximize the performance of his portfolio.